FAQ's

All ready to ship orders will be shipped in 1-5 business days (custom work not included). Rugged Earth is not responsible for lost or stolen items. Unfortunately once i have dropped off a package at the USPS facility it is out of my control. All items are one of a kind and handcrafted so all sales are final. Please treat your jewelry with care to maintain longevity. If there is an issue with your product upon delivery please send me a picture of the product and packaging and I will see what I can do. I ask that you confirm your ring size prior to ordering because i am not able to resize any pieces.

I love to create unique pieces for customers. At this time i will be using stones and metal i have on hand. If you have any questions or are interested in a custom piece please email me at ruggedearthjewelry@gmail.com.

Many of you have asked me about my pricing for jewelry. This varies greatly based on the hours to create, stone choice, and how complex the design is. You can check out my archive page in the dropdown menu to see some of my past pieces to get a better idea!

All of the stones i buy are from small business lapidary artists. Rough stones are bought and then cut, polished, and sold to the public to claim. All stones have been ethically sourced.